Terms of Service

commonra, 14 Coleham Head Works, Shrewsbury SY3 7BJ, United Kingdom, runs this website. For anything concerning the conditions on this page, write to hello@commonra.com or call 01743 358216; written notices may also be sent to the postal address.

The rules below cover every part of this website, including its subpages and the contact form. Continued use of the site is treated as acceptance of the version published at the time. A separate written agreement with commonra takes precedence over this page for the matters it settles.

All content on commonra.com is protected by copyright. Reproducing, publishing or reusing texts and images beyond what the law allows requires our written permission. You may keep a copy for your own reference as long as notices of authorship stay intact; our name and logo may not be used without consent.

You may use this site to learn about our work and to get in touch with us. Anything that harms the site, other visitors or third parties is not allowed, including attempts to get around security measures, automated harvesting of content and unsolicited advertising through the form.

You are responsible for what you send us through the form or by email, and you must be entitled to share it. Please do not send confidential documents or sensitive information this way; call 01743 358216 if another channel is needed. We use your message only to answer it.

Complaints about the website or about our services can be sent in writing to hello@commonra.com or raised by phone on 01743 358216. We look into every complaint and reply with our view of the matter. Before court proceedings are started, the parties will attempt to settle the dispute between themselves.

The website is offered free of charge and as it stands. As far as the law allows, we accept no responsibility for consequential loss, for data lost while a page is retrieved or for interruptions of access. Your statutory rights are not affected.

This website may link to pages of other providers. We have no control over their content and are not responsible for it; each operator answers for its own pages. If you tell us that a linked page has become unlawful, we check the link and remove it where necessary.

The pages describe the work of commonra in general terms and may change at any time. Nothing published here is a binding offer or a promise of a certain result; an agreement with us comes about only when we confirm a request or sign a separate contract with you.

The material on this website is general information and does not replace advice on your own situation. Decisions should not be based on these pages alone. If you need an assessment of a specific case, please contact us at hello@commonra.com or 01743 358216 so that we can look at the details.

commonra.com is offered as it stands, without a promise of constant availability. The site may be offline for a while because of maintenance, faults or events outside our control, and content may be revised or taken down at any time; no page has to stay published.

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over disputes arising from the use of this website. Mandatory consumer protection rules that apply where you live remain unaffected.

If a clause of these terms is held invalid, the other clauses are not affected. These conditions may be revised from time to time; the wording published on this page applies from the date given at the top.